Privacy notice

In compliance with the Mexican Federal Law on the Protection of Personal Data Held by Private Parties (the “Law”), JALISCAVO, S.A.P.I. DE C.V. (“JALISCAVO”) makes this Privacy Notice available to its customers, suppliers, business partners, visitors and website users.

JALISCAVO is responsible for the processing, use, storage and protection of the personal data it collects, and undertakes to handle such data lawfully, transparently, responsibly and confidentially.

Address

Km 2.2 Carretera Libre Gómez Farías a Ciudad Guzmán, ZIP 49120, Municipality of Gómez Farías, Jalisco, Mexico.

Website

www.jaliscavo.com

Email

it@jaliscavo.com

Phone

+52 33 2255 7170

JALISCAVO may collect the following personal data directly or through its website, online forms, business communications or any other lawful means:

• First and last name.
• Name of the company or organization you belong to.
• Job title or position.
• Email address.
• Phone number.
• Information voluntarily provided through contact forms, emails or business communications.

For certain commercial, contractual or administrative processes, JALISCAVO may request additional data that is strictly necessary, informing you in advance about its processing where applicable.

As a general rule, JALISCAVO does not request sensitive personal data through the contact forms on its website.

In recruitment processes, JALISCAVO may collect, through the job application form and the résumé the candidate sends by email, identification and contact details, education, work experience, references, area of interest and availability. Candidates are advised not to include sensitive personal data or information not needed for the selection process in their résumé.

The personal data collected will be used for the following primary purposes, which are necessary to manage our relationship with data subjects:

• Responding to enquiries, information requests and communications received through the website.
• Contacting customers, suppliers, growers and business partners.
• Providing information about the products and services offered by JALISCAVO.
• Managing quote requests, commercial proposals and orders.
• Following up on commercial, contractual and administrative relationships.
• Handling requirements arising from commercial operations and agricultural product exports.
• Complying with applicable legal and regulatory obligations.

In addition, where a legal basis or the corresponding consent exists, personal data may be used for the following secondary purposes:

• Sending commercial information about new products and services.
• Sharing corporate, commercial or institutional news from JALISCAVO.
• Sending invitations to events, activities and business collaboration opportunities.

Data subjects may at any time request that their personal data not be used for these secondary purposes by emailing it@jaliscavo.com, without affecting the main commercial or contractual relationship.

For job candidates, personal data will be used solely to assess their profile, contact them for interviews, check references and, where applicable, consider them for future openings. If they are not hired, the data will be kept only for as long as needed for these purposes, unless the data subject requests earlier deletion by writing to rh@jaliscavo.com or it@jaliscavo.com.

JALISCAVO will not sell or trade its users' personal data.

Personal data may be disclosed to third parties only when necessary to comply with legal, contractual or commercial obligations, and in accordance with applicable law.

Where applicable, such disclosures may be made to competent authorities, companies of the same corporate group, or third parties legitimately involved in the performance of a legal relationship.

Where the law requires the data subject's consent for the transfer of personal data, JALISCAVO will request it in advance.

Providers processing personal data on behalf of JALISCAVO must comply with the applicable confidentiality and data protection obligations.

Some website forms (grower registration, packing services requests and job applications) are managed through Microsoft Forms, a Microsoft Corporation service that processes the data as a processor on behalf of JALISCAVO under its own privacy and security terms. Data collected this way may be stored on servers located outside Mexico.

JALISCAVO adopts reasonable administrative, technical and physical security measures to protect personal data against damage, loss, alteration, destruction, and unauthorized access, disclosure or processing.

Access to personal data is limited to authorized personnel who need such information to perform their duties.

JALISCAVO also seeks to ensure that its technology providers and service providers maintain adequate protection measures for any personal data they process on its behalf.

Personal data will be retained for as long as necessary to fulfil the purposes for which it was collected and, where applicable, for the retention periods established by applicable law.

Under Mexican law, data subjects may at any time exercise their rights of Access, Rectification, Cancellation and Objection (ARCO):

Access

To know what personal data JALISCAVO holds and the conditions of its processing.

Rectification

To request the correction of inaccurate, incomplete or outdated personal data.

Cancellation

To request the deletion of personal data where legally appropriate.

Objection

To object to the processing of personal data in the cases provided for by the Law.

To exercise any of these rights, the data subject must submit a request to it@jaliscavo.com, including:

1. The data subject's full name and a means of receiving notifications.
2. A document proving their identity or, where applicable, legal representation.
3. A clear description of the personal data related to the request, except when exercising the right of access.
4. The ARCO right to be exercised and a description of the request.
5. Any additional information or documents that help locate the data, where applicable.

JALISCAVO will communicate its decision within a maximum of 20 days from receipt of the request, as established by the Law.

If the request is upheld, it will be carried out within 15 days of the response being communicated.

These periods may be extended where legally permitted. The response will preferably be communicated electronically.

Exercising ARCO rights is free of charge, except for any reproduction or shipping costs that may legally apply.

Data subjects may withdraw at any time the consent they have given for the processing of their personal data, where legally applicable.

To do so, they must send a request to it@jaliscavo.com stating their full name, the personal data concerned and the processing for which they wish to withdraw consent.

Withdrawal will not have retroactive effect and is subject to any applicable legal or contractual obligations.

In certain cases, withdrawing consent may prevent the continuation of a service or business relationship that necessarily requires the processing of such data.

Data subjects may request that the use or disclosure of their personal data be limited, particularly for promotional communications or secondary purposes.

To do so, they may send their request to it@jaliscavo.com, indicating the contact details for which they wish to restrict processing.

JALISCAVO will follow up on such requests in accordance with its internal procedures and applicable law.

The www.jaliscavo.com website may use cookies and other functional technologies that make browsing easier, keep the site secure and improve the user experience.

If analytics, measurement or tracking tools involving the processing of personal data are used, JALISCAVO will provide the corresponding information and, where necessary, implement mechanisms to obtain the user's consent.

Users may manage certain cookies through their browser settings or any preference tools made available on the website.

JALISCAVO reserves the right to modify or update this Privacy Notice as a result of legislative changes, changes to its internal processes, new services or updates to its personal data processing practices.

Any changes will be published on the official website: www.jaliscavo.com.

Users are encouraged to review this document periodically to stay informed about how their personal data is processed.

Where changes involve new purposes or processing that legally require consent, JALISCAVO will implement the corresponding mechanisms.

For any questions, clarifications, requests or exercise of rights related to the processing of personal data, data subjects may contact:

Data controller

JALISCAVO, S.A.P.I. DE C.V.

Responsible department

Information Technology Department

Contact person

Rogelio

Email

it@jaliscavo.com

Phone

+52 33 2255 7170

Address

Km 2.2 Carretera Libre Gómez Farías a Ciudad Guzmán, ZIP 49120, Municipality of Gómez Farías, Jalisco, Mexico.